CONGRATULATIONS !! YOUR CLAIM IS SUBMITTED.
With the information you submitted, we have created a Service Ticket and mailed you on your registered email address. We will communicate with you via email for any future queries
Just pack your product and keep it ready. Our delivery agent will call you and pick up the product. Ensure that the box is not damaged and the product is not used
Instructions to pack your product for return as follows
The packet will be picked up from your doorstep in 3-5 days. Please ensure that the item to be returned is packed in a sealed packed, along with the invoice.
Please follow the below steps to serve you better:
1. We will be sending you the reverse pick up request via our logistics partner Delhivery.
2. Pack your product along with all accessories in a box, and seal the box.
3. The package will be picked up from your doorstep in 3-5 days.
4. Once the unit is picked ups it takes 3-7 days to reach our warehouse.
5. We would require another 3-4 days for inspection and processing your refund.
6. For more details, you may refer to our returns and exchange policies at Return and Refund Policy
– Return and Refund is only applicable within 7 days of the date of invoice.
– If any physical damage is found in your product after receiving it at our end, we will return the same unit at your address. No refund will be applicable to such products.